What Not to Do at a Business Lunch

You’ve finally scheduled a meeting with that manager you want to impress, and she asks if you can have your discussion over lunch. Sounds simple, right? All you have to do is mind your manners — no elbows on the table, sit up straight, avoid talking with your mouth full — and it’s like a normal business meeting.
Well, not exactly. Business lunches can provide a great opportunity to forge a strong relationship with a work contact or make a positive impression on a hiring manager. The more casual surroundings help everyone involved relax and get to know each other better. But business lunches also are full of potential potholes that can trip you up.
Certainly, it’s paramount to follow the rules of etiquette. But there’s more to it than placing the napkin in your lap and knowing which water glass is yours. Make sure you avoid these mistakes while breaking bread with business contacts:
Don’t rush — or be rushed
Schedule more time than you think you’ll need for lunch. You never know when you’re going to encounter slow service or a wait to be seated. Your dining companions might also want to make it a leisurely lunch, and it’s best to let them set the pace. If you’re in a hurry to get somewhere else, they’ll notice. Scheduling plenty of time is especially important if you’re currently employed and meeting a prospective new employer for a job interview. After all, you want to have enough time to convince the hiring manager you’re the right person for the open position without constantly worrying about getting back to the office.
Don’t be extravagant
Make sure you don’t order the most expensive item on the menu. It can give the wrong impression, especially if you’re not paying. But don’t order a small salad, either, or it might seem like you’re too nervous to eat. Look for something in the middle of the menu’s price range.
Don’t order the spaghetti — or the spinach
You simply can’t make the best impression while you’re slurping noodles and leaving a trail of sauce on your chin. The same goes for getting leafy greens stuck in your teeth. Order something simple like grilled chicken or a rice dish. If possible, make it something you’ve had before, so you know the food won’t disagree with you.
Don’t dis the server
If you’re rude to wait staff, who’s to say you won’t be impatient and unkind to co-workers, too? That’s the impression your dining companions will get if you talk down to the server. Be gracious and polite, even if something goes wrong. If you can shrug and laugh it off when the server spills your coffee, you’ve shown that you can roll with the punches, something that goes a long way with most managers and employers.
Don’t get distracted
Turn off your phone before you enter the restaurant. At the very least, put it on vibrate and stash it in your pocket or purse. Never put it on the table, and by all means, don’t answer it, especially if you’re in the middle of a job interview. It’s disrespectful. Moreover, it’s a waste of time. You have the undivided attention of people who could be important to your career, and you don’t want to jeopardize that for something that can wait until after lunch.
Displaying good manners and behaving courteously at a business lunch can reap great rewards for your career, whether you’re dining with a potential employer, your manager or a client. But don’t forget to also relax and enjoy yourself. When you’re comfortable and upbeat, you put your dining companions at ease, and that can go a long way toward building a positive connection.
Robert Half International is the world’s first and largest specialized staffing firm with a global network of 360 offices worldwide. For more information about our professional services, please visit www.roberthalf.com. For additional career advice, follow us on Twitter at www.twitter.com/roberthalf.

August 17th, 2010 at 1:37 pm
Really Enjoyed this Article. This was Easy to read but was Precise!
I have a Job Interview Scheduled for Mon, 8/23/10. The District Manager’s of a Company are Taking me to lunch to discuss Career opportunities with Their company.
Thank You for the Timely Tid-Bits!
Delicious!!
August 17th, 2010 at 3:26 pm
Good Points. Dont order anthing with dippping sauces (like French Dip) and if you seem to have a hole in you lip be sure to use he straw and a cleared liquid drink (water with a twist of lemon, lemonade…not something like orange soda/Tea that will stain. Can not stress good manners enough…very important as well as being polite.
August 17th, 2010 at 9:40 pm
I agress completely whith all points. I just hope that the other person can do the same. Don’t dis the server. I know from experience what that is. They work hard at their job like you do at yours.
August 17th, 2010 at 9:59 pm
Here is some more tips regarding that more relaxed interview/meal…
1) Don’t order liquor even though the other person coming into the meeting orders liquor. Interviewers use a ploy:
The main interview manager excuses themselves and sends you with a different person. That person takes you to a restaurant/bar. S/he orders a double martini. The bartender has already been told to make theirs water with an olive. They think your going to order the same because you would not want to offend the person your with. The point is to get you too relaxed to be on your best behavior. They want to get you talking about your family and your problems that you currently have.
You want to turn that moment into relaxed but not stupid! You want to talk about your love of sports or sci-fi, your love of books, what you do in your off time that includes volunteerism in your community. Don’t ever talk about how your kid is on drugs and your wife and you are fighting all the time… You do not want to hang out your dirty laundry!
2) Ask them questions about interpersonal office relations. How do people get along? Why do they work for the company your interviewing with? What makes them want to stay? Get the other person talking about themselves as much as possible. Don’t avoid talking about yourself, but make sure that you talk less and listen more. You want them to know you really care about other people and are not just talking about yourself. People love to tell their story, but if your doing all the talking you can kiss the job opportunity goodbye. Use the three minute rule. Talk no more than three minutes and then ask a question that gets the other person talking and you listening.
3) They will ask you trick questions. A question related to how you would have fixed the company you were with or are with if you were given the chance, is not usually meant to find your brilliance. More often it is meant to find out if you are someone that likes to complain or point out every problem situation.
4) Be very careful not to give away any HIPAA information or company secrets at the previous company. If you do that they will instantly realize you would do it again!
August 19th, 2010 at 11:23 am
Comment on the presentation of your meal,assuming it looks delicious.(ie.this looks delicious,smells wonderful or is colorful). This shows you pay attention to details.
Taste your food PRIOR to seasoning. This shows that you don’t prejudge. Presentation is everything and you only have one first impression.